FREE SHIPPINGON ORDERS OVER $100 + AFTERPAY NOW AVAILABLE

Shipping

SHIPPING

By processing your payment and completing an order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.

  • All orders are packed and shipped within 24 hours of placement, excluding weekends and public holidays.
  • Orders placed after 11am AEST on Monday, Tuesday, Wednesday, Thursday and Friday will be shipped the following business day

 SHIPPING TIME

 

 

 

 

AUSTRALIA

 

Orders under $100 (AUD) - Flat rate of $7.95 for express shipping

Orders over $100 (AUD) - Free shipping

1 - 5 business days *COVID-19 delays may occur (7 days)

 

REST OF THE WORLD

 

Flat rate of $25.00 (AUD) pack and track international shipping.

3 - 14 business days *COVID-19 delays may occur (5 - 14 days)


SHIPPING METHODS

We ship using Australia Post for both domestic and international orders. 

Please note, processing delays due to; customs, public holidays, severe weather and courier transit errors are not within our control. 

IN STORE PICK UP: We offer free in store pick up from our Airlie Beach boutique. Once your order is ready you will receive and email. We are open 9am-5pm, 7 days a week. Our boutique is located at:

Shop 9-10/287 Shute Harbour Road

Airlie Beach

QLD 4802 

SHIPPING DELAYS

To find out if your country is affected by these service adjustments feel free to visit Auspost’s Service Information page.

Shipping delays | NZ

Australia Post has advised of a delay in transit times due to high volumes and Covid -19 restrictions resulting in a 6 - 12 business day delivery timeframe. 

INTERNATIONAL CUSTOMS FEES

Custom fees, duties and taxes are collected and paid for at the checkout and remitted to your local Customs authority by our couriers. Every effort is made to ensure the correct amount is collected at the checkout, however Court & Spark Boutique cannot guarantee no further fees may need to be paid upon delivery. Where possible, we will advise you of this at the checkout.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase.

Court & Spark Boutique is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. We do not offer refunds for these costs.

If an order is refused by a customer due to customs duty, taxes and/or fees, the parcel will be held for 2 weeks. If these fees are not paid in this time the parcel will be abandoned. Subsequent fees may be applied to any refund if eligible. Court & Spark Boutique is not responsible for refunding or handling of an abandoned order.

ORDER TRACKING

Once your order is packed and leaves our warehouse, an email will be sent to the email address entered when the order was placed. This email will provide the tracking number so you can track the progress of your order.